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ICTS products and services (centralised ICT service)

ICTS has a wide range of services for KU Leuven services, staff and students, and for the institutions of the KU Leuven Association.

Our central ICT offer goes hand in hand with the local ICT services within the groups, faculties and departments.

 

The ICTS Service Catalogue is a structured and transparent overview with descriptions, prices and application procedures for the standard ICTS services. To view this catalogue you need to log in with an Association KU Leuven user name.

ICTS Service Catalogue

ICTS Service Desk

Helpdesk and first point of contact for all ICTS questions.

Service Desk

ICTS Sales Assistance

First contact for software purchases, IT purchases, PC rentals and KU Leuven GSM subscriptions. 

ICTS Sales Assistance

HPC and research

The group 'Facilities for Research' organises and coordinates a number of activities concerning the use of ICT in scientific research.

ICT for researchers

ICTS Training centre

An overview of our ICT training courses and info sessions.

Courses

Course calendar Course material

Web Management System

For the creation of KU Leuven websites, we offer a management system based on Plone.

WMS

 

Tools for cooperation and communication

The central e-mail and calendar environment, the SharePoint offering, video conferencing and other tools for communication and collaboration.

Email MS Teams   OneButton OneDrive ListServ

SharePoint SharePoint online Videoconference Cloud apps 

Security

ICTS takes many initiatives to build IT security into all systems, to raise awareness and to protect users from attacks.

Security Authenticator e-mune

Administrative processes

The central systems for managing administrative information on education, students, staff, research, finance ...

SAP

Toledo

KU Leuven's electronic testing and learning environment.

Toledo

Wifi and network

Wireless and wired internet at the KU Leuven.

Network facilities

Data services

Provision of data from the central environments (mainly SAP) via a REST interface.

Data services

Management of backend services

Management of central servers and services CAV, WSUS, MySQL, DNS, NTP, LDAP

ICTS also takes care of ...

Campus licences and software

Via ICTS, students and staff of KU Leuven - and in some cases Association KU Leuven - have access to a whole range of software packages at advantageous KU Leuven conditions.

More information ICTS Service catalogue

IT support for managed PCs

A large number of PCs at KU Leuven are managed by ICTS. You can find all support information here.

IT-support

ICTS PC classrooms

Computer classes for training and practicals, and free use by students.

PC classrooms

ICTS PC-lab

As a KU Leuven student, you can call on our staff at the KU Leuven PC Labs in Leuven Centre, Gasthuisberg, Heverlee and Antwerp for support with your personal PC hardware (desktops - laptops) and software.

PC-lab

Plans and realisations

The above overview includes the existing offer. It is continuously updated and further developed.
You can find out more about our planning and realisation.

Roadmap Lean & Agile site